Which reason might lead a prospect to consider buying ServiceNow Event Management?

Considering the capabilities of ServiceNow Event Management, the option related to identifying problem services from given events and alerts aligns closely with the primary purpose of the Event Management module. This functionality enables organizations to proactively detect and manage incidents by correlating events and alerts with the services they impact.

When events occur within an IT environment, Event Management can analyze these events to determine which services are affected, thereby allowing teams to focus on resolving the underlying issues that may lead to service disruptions. By effectively identifying problem services, organizations can improve their overall service reliability and reduce downtime, which is a critical consideration for prospects looking to enhance their IT operational efficiency.

This option emphasizes the core competency of Event Management in creating a more responsive and informed IT operation. In contrast, while the other options touch on relevant aspects of IT operations, they do not directly reflect the most significant value proposition of ServiceNow Event Management. For instance, capabilities related to software deployment, automatic incident generation, and monitoring across infrastructures are important but do not specifically highlight the service-focused impact that Event Management aims to deliver.